Customer Relationship Manager

We are looking for a full-time Customer Relationship Manager to join our Slovakia team. 

Want to join a fast-growing team with promising career opportunities and benefits? Interested in learning more about helping companies protect their workforce and meet their environmental objectives? At Benchmark Digital Partners, we provide digital software solutions to help organizations manage, report and track their Environmental, Social & Governance (ESG) goals.

What we offer:

·       MultiSport Card

·       100% home office

·       Same month salary

·       Paid time off

·       3 extra paid personal days

·       Monthly meal stipend

·       Business and Conference Travel

·       Salary: 2000 euros per month

Your core duties as a Customer Resource Manager at Benchmark:

• Manage your own portfolio of existing accounts, as well as helping set up new customers on our platform.
• Develop an understanding of Benchmark's Products and Services, as well as the context in which they are used within your portfolio. Map out your accounts and align on their health, safety, governance, social and environmental goals
• Build personal rapport and create strong relationships with the customers that you will be managing. Our business is built on engagement and ideas from our customers – you will be playing a key role in building executive-level relationships and piloting this engagement. Travel and site visits are expected.
• Collaborate with your customers and Benchmark's team members to support projects, pilots, renewals, and expansion opportunities. Be proactive in positioning/upselling new applications or enhancements to your customers based on their needs.
• Take the lead in driving and managing projects through to completion. You will be coordinating the team and will be responsible for keeping all stakeholders informed and engaged.
• Report to your unit and group lead and help strategize future growth plans for your accounts. We welcome new ideas and will provide you with the tools and resources to execute them

Skills you have:

• 2+ years' experience in B2B Sales, Customer Success Management or Account Management
• SaaS experience required
• Project management experience desirable
• Excellent English written and verbal communication skills
• Proficiency in MS Office (excel, PowerPoint, Word, Outlook)
• High level of organization and persistence
• Self-starter that takes initiative and can delegate/collaborate with other team members
• Open to travel to meet clients on site or at conferences

Who we are:

Benchmark Digital Partners is a cloud-based software provider with a mission to become the industry leader in operational risk, compliance, and sustainable business management systems. Our software features 65+ applications that are currently utilized by over 1.5 million users worldwide. Our global offices span from the US to the UK, Germany, Mexico, India, France, and Slovakia. If you want to join this unique network of ESG (Environmental, Social, Governance) software expertise, apply now!

Our Subscribers: Amazon, Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds, Wayfair, Whirlpool, and many more! 

https://www.benchmarkdigitalesg.com/careers/job-listings/